Privacy policy
Privacy Policy – EV MONKEY
About our privacy policy
EV MONKEY values your privacy highly. We therefore only process data that we need for (improving) our services and handle the information we collect about you and your use of our services with care. We never make your data available to third parties for commercial purposes.
This privacy policy applies to the use of the website and the services provided by EV MONKEY. The effective date of this policy is 01/04/2025. With the publication of a new version, all previous versions become invalid.
This privacy policy explains what data we collect about you, how we use this data, and with whom and under what conditions this data may be shared with third parties. We also explain how we store your data, how we protect it against misuse, and what rights you have regarding your personal data.
If you have any questions about our privacy policy, please contact our privacy contact person. You will find the contact details at the end of this policy.
About data processing
Below you can read how we process your data, where we store it, what security techniques we use, and who has access to it.
E-commerce software
Shopify
Our webshop is developed using Shopify software. Personal data you provide to us for our services is shared with Shopify. Shopify has access to your data to provide (technical) support and will never use your data for other purposes.
Shopify is obligated to implement appropriate security measures, including SSL encryption and strong password policies. Shopify is a certified processor of credit card data.
Shopify uses cookies to collect technical information about your use of the software. No personal data is stored in this process. Shopify may share data within its group to improve services.
Your data may be processed in the United States.
Web hosting
MijnDomein
We use MijnDomein for web hosting and email services. MijnDomein processes personal data on our behalf and does not use your data for its own purposes.
They may collect metadata about service usage (not personal data). Appropriate security measures are in place.
Payment processors
Mollie
We use Mollie to process payments. Mollie processes your name, address, and payment details.
Mollie has appropriate security measures in place and may use anonymized data to improve services.
Klarna
We use Klarna for payment processing. Klarna processes your personal and payment data.
Klarna may perform credit checks and share data with credit agencies when using deferred payments.
Shipping and logistics
PostNL
To deliver your order, we share your name and address with PostNL.
PostNL uses this data solely for delivery purposes.
Accounting
SnelStart
We use SnelStart for accounting. Your data is used to process invoices and is securely stored.
External sales channels
Bol.com & Marktplaats
When you place an order via these platforms, your data is shared with us to process your order.
We handle this data confidentially.
Purpose of data processing
We use your data solely to provide our services. We do not use your data for marketing without your explicit consent.
Your data is only shared when necessary for administrative or legal obligations.
Automatically collected data
Our website collects technical data such as IP address, browser, and operating system to improve our services.
Legal obligations
In some cases, we may be required to share data due to legal obligations (e.g. tax or criminal investigations).
Data retention
We store your data as long as you are a customer.
After termination, data is kept for a maximum of 2 years unless legally required otherwise.
Your rights
Under EU and Dutch law, you have the following rights:
Right of access
You may request access to your personal data.
Right to rectification
You may request correction of your data.
Right to restriction
You may request restriction of processing.
Right to data portability
You may request transfer of your data.
Right to object
You may object to data processing.
You may also file a complaint with the Dutch Data Protection Authority.
Cookies
Third-party cookies may be used where applicable.
Changes to this policy
We reserve the right to change this policy at any time. The latest version is always available on this page.
Contact details
EV MONKEY
Speeldonk 32
5682 JJ Best
Netherlands
📞 +31 6 48443280
📧 info@evmonkey.eu
Privacy contact person
Danny Badenbroek